My Lettter to Delta

Delta Delta,

I'm concerned about two things, my miles and your marketing budget.

First your marketing budget. Today I received a beautifully expensive direct mail piece. I know it's expensive because I work in marketing. It offered me a $100 flight certificate if I entered in the RSVP code. So I did. And wouldn't you know the website says I already enrolled. So my question is why did your marketing team waste time, paper, production, energy, mail cost, etc to send me something I've already taken action on? Not very efficient on your end.

Second is my pity sum of miles. It seems that two years ago my fiancé were able to book our flights with half as many miles. Since 2010 it now costs double the miles. Two years ago he was able to book both of our plane tickets on his miles alone. According to your reward travel website we can only book one seat and I might be lucky to get a one way to Detroit. I applied for the Amex card for the sole purpose of using miles for our honeymoon. Oh and there was a guarantee of “40K bonus” miles which I don’t think I ever got and now wouldn’t help anyways.

So with your big marketing budgets and increase in miles I think I’ll go back to my M&I card. You see the rewards don’t change and they don’t send me as much mail, something as a customer I appreciate.

Dinner #2 Stuffed Chicken

Thanks to a class at the Milwaukee Public Market I was able to Mike a hearty dinner.

This is stuffed chicken with a blue cheese/artichoke filling.

A tip to make the chicken flat is to beat it with a soup pan.